Return/Exchange Policy

All Sales Are Final:

No returns for refunds.

No exceptions.

Exchanges:

Exchanges are only accepted under rare circumstances, such as if your order arrives damaged during the shipping process.

The item must be in its original, unused condition—no combing, washing, brushing, or coloring of the hair.

To request an exchange, you must contact us within 2 days of receiving your order via email. Approval is required.

Refunds:

Refunds are issued only under rare circumstances, at the discretion of the owner.

If a refund is granted, the shipping cost will be deducted.

Customer Responsibility:

Please ensure you fully understand the items you are purchasing.

Contact us with any questions about our products before making a purchase, especially if the information isn’t listed on our website.